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High Touch in a No Touch World

Episode 4, 23/07/20, 22:52

The brick-and-mortar retail experience was due for a paradigm shift, but no one could envision how quickly and suddenly the COVID-19 pandemic would bring it on. Now, social distancing and contactless transactions are just some of the keys to re-establishing customer confidence. In this episode, we drill down into the "new normal" of the post-COVID retail landscape - with Joe Hasenzahl, Senior Manager of B2B Mobility for Retail at Samsung.

Meet Your Podcast Hosts:

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Joe Hasenzahl

Senior Manager of B2B Mobility for Retail at SamsungConnect

Gina

Gina Daniel-Lee

VP, Strategic Alliances & Partnerships

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