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High Touch in a No Touch World

Episode 4, 23/07/20, 22:52

The brick-and-mortar retail experience was due for a paradigm shift, but no one could envision how quickly and suddenly the COVID-19 pandemic would bring it on. Now, social distancing and contactless transactions are just some of the keys to re-establishing customer confidence. In this episode, we drill down into the "new normal" of the post-COVID retail landscape - with Joe Hasenzahl, Senior Manager of B2B Mobility for Retail at Samsung.

Meet Your Podcast Hosts:

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Joe Hasenzahl

Senior Manager of B2B Mobility for Retail at SamsungConnect

Gina

Gina Daniel-Lee

VP, Strategic Alliances & Partnerships

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2022 Enterprise Mobility Outlook

We partnered with Hanover Research, to survey nearly 300 organization leaders to understand where companies are after two years of pandemic disruption, reveal their pain points, and see where they're headed.. We discovered that many think they're doing well on mobile-driven digital transformation, but our Mobile-First Score shows another story.

Read the Report