High Touch in a No Touch World

The brick-and-mortar retail experience was due for a paradigm shift, but no one could envision how quickly and suddenly the COVID-19 pandemic would bring it on. Now, social distancing and contactless transactions are just some of the keys to re-establishing customer confidence. In this episode, we drill down into the "new normal" of the post-COVID retail landscape - with Joe Hasenzahl, National Director of Sales, B2B Mobility for Retail at Samsung.