2020 was the year of many rapid shifts to our way of life, and one of the most pervasive was the rise of the 6-ft. Economy. As channels of commerce involving physical interaction in brick-and-mortar locations were impacted by the COVID-19 pandemic, retail quickly adapted to embrace contactless payment, curbside shopping and delivery methodologies to serve their customers in a time of great disruption. Mobile technology played a huge role in enabling this and will likely do so even more as we go into 2021. So the question looms large: What’s next for mobile-enabled retail?
In this episode, Dipesh Hinduja, Stratix Mobile Solution Architect Director, looks forward at the mobile technology trends retailers will see in 2021 and how mobile technology strategies have evolved since last year. Dipesh delves into the use cases driving this evolution and provides tips on setting up a comprehensive mobile blueprint and the risks that come with not setting one up.
Deploying mobile solutions at an enterprise scale isn't easy. Many lack the expertise and capacity to get it right. That can lead to stalled projects and end user dissatisfaction. In this series of three 10-minute masterclasses, we'll teach you what you need to know about designing, deploying, and supporting mobile device solutions to help you avoid many of the common pitfalls.