Amazon has drastically changed customer expectations. People assume that they can get nearly anything—from products to food—delivered to their doorsteps quickly and easily. With the pandemic, we've also seen a dramatic increase in buy online, pickup at stores. Consumers realized they liked it, and that trend continues.
It means retailers must meet the new customer expectations with seamless experiences between digital and brick-and-mortar. In this podcast, Stratix's Chief Strategy and Solutions Officer Alex Kalish looks at how mobile devices play a huge role at every step, including supply chain, inventory management, customer service, and point of sale.
VP, Strategic Alliances & Partnerships
Chief Strategy and Solutions Officer
While nobody has a crystal ball, it's clear that the current climate means businesses must be as nimble and efficient as possible so they can handle whatever difficulties may come. The Stratix 2023 Enterprise Mobility Outlook research shows that companies are investing in mobile solutions to do just that. 86% are using more mobile now than in the last three years.