The pandemic has upped the ante for restaurants—with diners expecting new experiences, greater convenience, and increased quality. It's disruptive but also an opportunity to leverage mobile technology to drive growth.
In this episode, Mad Mobile's Chief Growth Officer, Tod Monchecourt, talks about putting all the pieces together to create a seamless experience for customers across all channels. Whether it's in-store kiosks or digital drive-throughs, you need the infrastructure to support the customer journeys you want to create. You have to be able to flex to meet the demand.
The benefits of mobile go beyond impressing customers; there are opportunities to cut labor costs and leverage increased data to find new efficiencies and opportunities. Tune in to learn more.
We partnered with Hanover Research, to survey nearly 300 organization leaders to understand where companies are after two years of pandemic disruption, reveal their pain points, and see where they're headed.. We discovered that many think they're doing well on mobile-driven digital transformation, but our Mobile-First Score shows another story.