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Building Customer Success Through Trust and Advocacy

Episode 22, 04/08/21, 24:15

The pandemic put a focus on mobile device solutions, and mobility remains a top priority for enterprise organizations. It's been busy at T-Mobile, where they've been crafting customized experiences for customers and plans for success.

The emphasis is on the end-user experience. Everything has to be simple. By listening and becoming a trusted advisor, T-Mobile can deliver technology, solutions, and resources that enable customers to achieve their goals.

In this episode, Damon LoSchiavo, Vice President of Customer Success & Implementation at T-Mobile, explains his company's philosophy and how it measures success.

Meet Your Podcast Hosts:

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Damon LoSchiavo

VP of Customer Success & Implementation,T-Mobile

Gina

Gina Daniel-Lee

VP, Strategic Alliances & Partnerships

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