Building Trust In Order to Drive Customer Success

Building Customer Success Through Trust and Advocacy

Episode 22, 08/04/21, 24:15

The pandemic put a focus on mobile device solutions, and mobility remains a top priority for enterprise organizations. It's been busy at T-Mobile, where they've been crafting customized experiences for customers and plans for success.

The emphasis is on the end-user experience. Everything has to be simple. By listening and becoming a trusted advisor, T-Mobile can deliver technology, solutions, and resources that enable customers to achieve their goals.

In this episode, Damon LoSchiavo, Vice President of Customer Success & Implementation at T-Mobile, explains his company's philosophy and how it measures success.

2023 Enterprise Mobility Outlook

While nobody has a crystal ball, it's clear that the current climate means businesses must be as nimble and efficient as possible so they can handle whatever difficulties may come. The Stratix 2023 Enterprise Mobility Outlook research shows that companies are investing in mobile solutions to do just that. 86% are using more mobile now than in the last three years.