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Building Customer Success Through Trust and Advocacy

Episode 22, 04/08/21, 24:15

The pandemic put a focus on mobile device solutions, and mobility remains a top priority for enterprise organizations. It's been busy at T-Mobile, where they've been crafting customized experiences for customers and plans for success.

The emphasis is on the end-user experience. Everything has to be simple. By listening and becoming a trusted advisor, T-Mobile can deliver technology, solutions, and resources that enable customers to achieve their goals.

In this episode, Damon LoSchiavo, Vice President of Customer Success & Implementation at T-Mobile, explains his company's philosophy and how it measures success.

Meet Your Podcast Hosts:


Damon LoSchiavo

VP of Customer Success & Implementation,T-Mobile


Gina Daniel-Lee

VP, Strategic Alliances & Partnerships


10-Minute Enterprise Mobility Masterclass

Deploying mobile solutions at an enterprise scale isn't easy. Many lack the expertise and capacity to get it right. That can lead to stalled projects and end user dissatisfaction. In this series of three 10-minute masterclasses, we'll teach you what you need to know about designing, deploying, and supporting mobile device solutions to help you avoid many of the common pitfalls.

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