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Building Customer Success Through Trust and Advocacy

Episode 22, 08/04/21, 24:15

The pandemic put a focus on mobile device solutions, and mobility remains a top priority for enterprise organizations. It's been busy at T-Mobile, where they've been crafting customized experiences for customers and plans for success.

The emphasis is on the end-user experience. Everything has to be simple. By listening and becoming a trusted advisor, T-Mobile can deliver technology, solutions, and resources that enable customers to achieve their goals.

In this episode, Damon LoSchiavo, Vice President of Customer Success & Implementation at T-Mobile, explains his company's philosophy and how it measures success.

Meet Your Podcast Hosts:


Damon LoSchiavo

VP of Customer Success & Implementation,T-Mobile


Gina Daniel-Lee

VP, Strategic Alliances & Partnerships



In this series of three 10-minute masterclasses, we'll teach you what you need to know about designing, deploying, and supporting mobile device solutions to help you avoid many of the common pitfalls.

Take the Class