The pandemic changed the world as we know it – and for business leaders, it has created an entirely new way of thinking about the customer experience. Social distancing, contactless transactions and disinfecting processes are now critical for organizations to address and, when done right, can even be competitive differentiators. In this podcast, we chat with Louis M. Alterman, Stratix CEO & President, and Joe Mach, president at ENS Group, about the rapid business operational changes of the pandemic era and which ones are here to stay. Will will discuss how enterprises are adapting to the current new landscape and hear some tips and tricks for addressing new customer use cases.
We conducted candid interviews with industry experts from Google, Samsung, Zebra and Honeywell to find out what digital transformation means to them and how enterprise mobility plays a role in it. Get valuable insights on the themes that surfaced from these conversations.