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2025 Gartner® Market Guide for Enterprise Mobile Services

Understand the evolving enterprise mobility landscape and what it means for your organization’s modernization strategy.

As hybrid and distributed workforces continue to expand, enterprise mobility has become a cornerstone of business performance. The 2025 Gartner® Market Guide for Enterprise Mobile Services provides valuable insight into how organizations are approaching mobile connectivity, lifecycle management, and service sourcing in an increasingly complex environment.

  • Explore the key trends shaping enterprise mobility — including the need for modern connectivity, flexible sourcing models, and improved cost visibility — and offers guidance to help IT and procurement leaders make informed decisions.1
  • This Gartner research features T-Mobile among a Representative Vendors in the enterprise mobility space. Together, Stratix and T-Mobile help enterprises take the next step from research to action — simplifying device refreshes, optimizing telecom expenses, and empowering always-on connectivity through the SmartRefresh approach.
  • With Gartner insights in hand, Stratix and T-Mobile can help you turn strategy into execution, refreshing your mobile fleet, reducing costs, and simplifying management with end-to-end lifecycle services.

Download the Gartner report to see where the market is headed — then schedule a Mobility Refresh Assessment to see where you stand.

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Source: Gartner, Market Guide for Enterprise Mobile Services, Katja Ruud, Lisa Pierce, 14 October 2025. Gartner is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the US and internationally and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

What Our Customers Say About Stratix

Collaborating with Stratix on our expense management has led to the implementation of processes resulting in substantial savings and freeing up valuable resources needed to support the organization's strategic initiatives. The team is very responsive, has demonstrated excellent collaboration, and has been a pleasure to work with!

Sonja Struna, Manager, Enterprise Messaging
Cleveland Clinic
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When it comes to ongoing support, Stratix is right on target. The 24/7 Mobile Help Desk has been phenomenal for our flight attendants and pilots. Our crew is getting first-call resolution, and the support team understands the challenges that crew members are dealing with.

Ron Freer, Sr. Manager, Inflight Mobility and Strategy
Southwest Airlines
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I would absolutely recommend Stratix. They are delivering efficiently on what they told us they would, and they are a good bunch of people. We are really happy with how Stratix handles device repair and return. They are quick and understand that in education, the days we lose we don’t get back.

Ken McClung, Executive Director
Gwinnett County Public Schools
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Partner with Stratix and your restaurant technology initiative will go great! Stratix has been a great partner to work with. They bring strong industry experience which really helped us put together a strong program for Scanner installation. They actually do what they say they are going to do!

IT Leader for a Large Retail Chain
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About Stratix

Stratix designs, deploys, manages, and supports end-to-end mobile technology solutions for business, healthcare, and education. With our industry-leading expertise and resources, you get just one hand to shake and everything you need to maximize your technology investments.