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White Paper

Empowering Field Service Workers with the Right Tools for Success

Equipping your field teams with the right mobile tech is key to boosting productivity and delivering better service. This paper outlines three must-have capabilities: agile planning, efficient operations, and enhanced customer experiences—plus expert insights to help you build a mobile strategy that works.

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From Device Headaches to Hands-Free Operations

Streamline Device Deployment at Scale

Whether launching a new location or refreshing hundreds, Stratix handles kitting, staging, and shipping—so your teams aren’t stuck waiting on IT.

Keep Frontline Teams Moving

Reduce downtime with 24/7 support, hot-swap logistics, and repair programs that keep your kitchens, carts, and service lines running smooth.

Take the Guesswork Out of Device Management

With Stratix’s itrac360® platform, get real-time visibility into every mobile device across all locations—helping reduce loss, streamline support, and ensure tech is where it’s needed most.

Simplify Seasonal Onboarding

Equip temp and seasonal workers with Apple devices that are intuitive out of the box—no manuals, no delays, just productivity on day one.

See how we do it in a personalized brochure

Proven Expertise, Purpose-Built for You

At Stratix, we know field services in foodservice and hospitality aren’t just complex—they’re constantly in motion. That’s why we bring industry-specific expertise and a delivery model purpose-built for scale. From provisioning Apple devices to match your exact workflows, to staging and shipping across hundreds (or thousands) of locations, we integrate deployment, support, and buy-back services into one seamless lifecycle. Backed by strong OEM and MDM partnerships, we ensure your frontline teams stay productive—with mobile solutions proven to work from 5 to 5,000 sites.

"Before Stratix, our IT teams were drowning trying to keep up with device logistics. Now, we're achieving savings and freeing up valuable resources."

Premier Food Services Customer

2200+

Custom solutions built

4.3M+

Devices deployed

99.87%

Accuracy in repair

>85%

First-call resolution

70+

NPS Consistently excellent Net Promoter Score

Learn why field services enterprise customers trust Stratix.

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Transform Field Work with Apple Solutions

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Case Study

Streamlining Field Service Operations with All-in-One Mobile Payments

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Justin Piotoski Stratix Senior Account Executive

With 20 years of experience in the technology services space, in both business development and consulting roles, it is my personal mission to help my clients achieve their business goals and optimize their mobile technology infrastructure with cutting-edge technologies and services.